WiscNet incident

Lakeshore Technical College | Router Unreachable

Critical Resolved View vendor source →

WiscNet experienced a critical incident on May 26, 2026 affecting Lakeshore Technical College, lasting 3d 8h. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 07:49 AM UTC
Resolved
May 29, 2026, 04:35 PM UTC
Duration
3d 8h
Detected by Pingoru
May 26, 2026, 07:49 AM UTC

Affected components

Lakeshore Technical College

Update timeline

  1. investigating May 25, 2026, 04:10 PM UTC

    The WiscNet NOC has lost access to our device for Lakeshore Technical College at 10:40am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0290. If you have any additional questions, please contact WiscNet NOC.

  2. investigating May 26, 2026, 07:49 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 27, 2026, 03:51 PM UTC

    The WiscNet NOC has lost access to our device for Lakeshore Technical College at 10:40am on 5/25/2026 and we are still seeing this in alarm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0290. If you have any additional questions, please contact WiscNet NOC at 608 442 6761 op1.

  4. investigating May 28, 2026, 03:46 PM UTC

    The WiscNet NOC has lost access to our device for Lakeshore Technical College at 10:40am on 5/25/2026 and we are still seeing this in alarm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0290. If you have any additional questions, please contact WiscNet NOC at 608 442 6761 op1.

  5. resolved May 29, 2026, 04:35 PM UTC

    The WIscnet NOC observe the circuit restore, and traffic stabilize 5/28/2026 12:57:14 PM.

  6. postmortem May 29, 2026, 04:35 PM UTC

    The circuit restored and logs indicated traffic started passing 5/28/2026 12:57:14 PM