WiscNet incident

Rib Lake High School - Down #2229775

Critical Resolved View vendor source →

WiscNet experienced a critical incident on April 23, 2026 affecting Rib Lake School District, lasting 6d 14h. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 02:00 AM UTC
Resolved
Apr 29, 2026, 04:11 PM UTC
Duration
6d 14h
Detected by Pingoru
Apr 23, 2026, 02:00 AM UTC

Affected components

Rib Lake School District

Update timeline

  1. investigating Apr 23, 2026, 02:00 AM UTC

    Hello, At 8:11 pm cst we observed an alarm at the site. We are reaching out to the provider to investigate. Meanwhile can you verify power/equipment on site? Please reach out to our NOC with any questions. Thanks,

  2. resolved Apr 29, 2026, 04:11 PM UTC

    Service restored on 12:10 PM on 4/23. This was down due to a larger network event on the local providers network

  3. postmortem Apr 29, 2026, 04:12 PM UTC

    Date & Time of Incident: 4/22 at 8:11 PM Duration: 15 hours, 59 minutes Technician\(s\): Ben Review Date: 4/29 Brief Summary: Provider network event caused an outage Root Cause: Provider network event