WiscNet incident

South Central Library System - Router Unreachable | 2220720

Critical Resolved View vendor source →

WiscNet experienced a critical incident on April 2, 2026 affecting South Central Library System, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 07:13 PM UTC
Resolved
Apr 04, 2026, 02:12 AM UTC
Duration
1d 6h
Detected by Pingoru
Apr 02, 2026, 07:13 PM UTC

Affected components

South Central Library System

Update timeline

  1. investigating Apr 02, 2026, 07:13 PM UTC

    Hello, The Wiscnet NOC has lost access to our device for South Central Library System at 1:46pm. If you have any additional questions, please contact WiscNet NOC.

  2. investigating Apr 02, 2026, 07:15 PM UTC

    The WiscNet NOC has lost access to our device for South Central Library System at 1:46pm on 4/2/26. Please verify power to your site and the network equipment. If you have any additional questions, please contact WiscNet NOC.

  3. investigating Apr 03, 2026, 04:08 PM UTC

    There continues to be widespread power outages impacting the local area. We are continuing to monitor sites and power events in the local area for restoration. If you have any further questions do not hesitate to reach out.

  4. resolved Apr 04, 2026, 02:12 AM UTC

    Alarms cleared at 9:25AM CDT 4/3/2026. Upon further investigation, outage is confirmed to be due to power. Please reach out to the WiscNet NOC for any questions.