Belmont School District - 400444 Outage | 2222242

Update timeline

1. investigating Apr 07, 2026, 07:39 PM UTC

   Hello, We observe the connection go down, and we are requesting you to reach out to GLS/TEACH to confirm power verification to the equipment onsite, and for additional troubleshooting. GLS Phone Number: 1.866.558.1920 Kind regards,

2. investigating Apr 07, 2026, 07:45 PM UTC

   The WiscNet NOC has lost access to our device for Belmont School District at 2:17 PM on 4/7/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 146

3. investigating Apr 07, 2026, 08:17 PM UTC

   Hello, We observe the alarm clear and after checking the device we observe a reboot onsite, possibly due to power issues in the area. Kind regards,

4. resolved Apr 07, 2026, 08:18 PM UTC

   This incident has been resolved.

5. postmortem Apr 07, 2026, 08:18 PM UTC

   The device loss power, and after power was restored we see the device boot up in the logs.