WiscNet incident

St. Catherine HS | 2223679 | Down

Critical Resolved View vendor source →
Started
Apr 10, 2026, 02:59 PM UTC
Resolved
Apr 10, 2026, 07:27 PM UTC
Duration
4h 28m
Detected by Pingoru
Apr 10, 2026, 02:59 PM UTC

Affected components

St. Catherines High School

Update timeline

  1. investigating Apr 10, 2026, 02:59 PM UTC

    The WiscNet NOC has lost access to our device for St. Catherine HS at 9:44 AM on 4/10/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1397.

  2. resolved Apr 10, 2026, 07:27 PM UTC

    Hello, We are seeing the site has restored as of about 12:17 PM on 4/10.

  3. postmortem Apr 10, 2026, 07:31 PM UTC

    Date & Time of Incident: 4/10/2026 9:44 AM to 12:17 PM Duration: 2 hours 33 minutes Technician\(s\): Barry Review Date: 4/10/26 Brief Summary: From 9:44 AM to 12:17 PM on 4/10/2026, an outage was observed affecting St. Catherine High School. Root Cause: Logs indicate this was not a power event. This is a Teach/GLS site and seems to have been impacted by either a network issue on their side or customer equipment problem.

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