WiscNet experienced a critical incident on April 12, 2026 affecting Monroe School District, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Monroe School District
Update timeline
- investigating Apr 12, 2026, 09:09 PM UTC
We are currently seeing an outage at the Monroe School District. Charter is reporting that they can not reach their device on site and is requesting a power and equipment confirmation. Please call the WiscNet NOC at 608-442-6761 to provide the confirmation.
- resolved Apr 12, 2026, 10:42 PM UTC
We are seeing this site back up and our provider is able to reach their equipment on site. We will now be closing this case.
- postmortem Apr 12, 2026, 10:42 PM UTC
A fiber cut was discovered on Charter’s network.