WiscNet experienced a critical incident on April 14, 2026 affecting Erin School District, lasting 9h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2026, 07:16 AM UTC
We are currently investigating this issue.
- investigating Apr 14, 2026, 07:38 AM UTC
We have opened ticket 12068878 with GLS. At this time we believe this may be related to power outages created by thunderstorms that have rolled through the area. Please verify power and equipment at the site at your earliest and safest convenience. If you have any questions please reach out to Wiscnet or GLS.
- investigating Apr 14, 2026, 01:55 PM UTC
Hello, We still observe the device onsite unreachable. Earlier ticket 12068878 was open with GLS / Teach. For any troubleshooting or question, please reach out to GLS at +1-866-558-1920, reference the ticket number 12068878 and Teach Site ID 2697. Kind regards,
- resolved Apr 14, 2026, 04:54 PM UTC
Hello, Our onsite device restored at 10:15 AM CT. The device is currently online and functional, and the logs indicate the device was booted up at this time. Kind regards
- postmortem Apr 14, 2026, 04:54 PM UTC
The onsite booted back online at 10:15 AM