WiscNet incident

Outage | Genoa City J2 School District flapping | 2238074

Major Resolved View vendor source →

WiscNet experienced a major incident on May 18, 2026 affecting Genoa City J2 School District, lasting 5h 44m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 09:30 AM UTC
Resolved
May 18, 2026, 03:15 PM UTC
Duration
5h 44m
Detected by Pingoru
May 18, 2026, 09:30 AM UTC

Affected components

Genoa City J2 School District

Update timeline

  1. investigating May 18, 2026, 09:30 AM UTC

    We are currently looking into this issue. While we investigate are you able to verify if there are any power or cable connectivity issues? Thank you

  2. resolved May 18, 2026, 03:15 PM UTC

    We have now seen services up and stable for the past several hours. Upon further review, the router on-site lost power multiple times last night, causing the outage.

  3. postmortem May 18, 2026, 03:15 PM UTC

    Date & Time of Incident: 5/18/26 1:02AM Duration: Multiple bounces, first down at 1:02AM CDT up since 5:29AM CDT. Technician\(s\): Octavia G, Tim B Review Date: 5/18/26 Brief Summary: Power issues at the site caused the device to loose power several times throughout the early morning.