WiscNet incident

[2297741] Slinger School District - Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on September 30, 2026 affecting Slinger School District, lasting 21h 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 02:22 PM UTC
Resolved
Oct 01, 2026, 11:58 AM UTC
Duration
21h 36m
Detected by Pingoru
Sep 30, 2026, 02:22 PM UTC

Affected components

Slinger School District

Update timeline

  1. investigating Sep 30, 2026, 02:22 PM UTC

    Hello, Starting at 8:40AM CDT 9/30/2026 the WiscNet NOC observed alarms indicating a loss of connection to our equipment at the Slinger School District. Please verify power to the site and equipment while we work to engage our provider for investigation into this outage. If you have any questions contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,

  2. investigating Sep 30, 2026, 03:10 PM UTC

    Hello, Our provider has begun investigating this outage. We do not have an ETR to provide but we have escalated this case to try to get this resolved a bit quicker. Please reach out if you have any questions. Thank you,

  3. investigating Sep 30, 2026, 05:34 PM UTC

    Hello, Our provider is still investigating the outage impacting services at the Slinger School District. We do not have an ETR to provide. Please reach out if you have any questions. Thank you,

  4. identified Sep 30, 2026, 06:22 PM UTC

    Hello, Our provider has advised that this case is being reviewed by a center technician and will provide further details once they have finished the initial investigation. We do not have an ETR to provide at this time. Please reach out if you have any questions. Thank you,

  5. investigating Sep 30, 2026, 10:25 PM UTC

    Hello, This outage is being caused by a network event on our Provider's last mile. they are currently investigating the issue and should have an update for us soon. We will update you again as soon as we receive new information. Thanks,

  6. investigating Oct 01, 2026, 02:09 AM UTC

    Hello, Our provider is still working on this issue. We will update you again as soon as we receive new information. Thanks,

  7. identified Oct 01, 2026, 07:24 AM UTC

    Hello, Our provider has said that their partner carrier reports that repairs continue. We have observed some services have restored. Updates to follow as they become available. Thank you,

  8. identified Oct 01, 2026, 11:58 AM UTC

    Hello, At this time we are seeing all alarms cleared and services restored. Please reach out with any questions. Thank you,

  9. resolved Oct 01, 2026, 11:58 AM UTC

    This incident has been resolved.