WiscNet incident

[2294497] WiscNet - Multiple Sites - Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on September 23, 2026, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 08:37 AM UTC
Resolved
Sep 23, 2026, 09:51 AM UTC
Duration
1h 14m
Detected by Pingoru
Sep 23, 2026, 08:37 AM UTC

Update timeline

  1. investigating Sep 23, 2026, 08:37 AM UTC

    Hello, Starting at 12:40am we observed the following school districts go down. Stoughton - 1594 Sun Praire - 3220 We will make a status page and notify GLS. Thank you, Hello, I have removed the Stoughton School District from this status page and made a new one just for them. Thank you, Hello, We're seeing services for Sun Prairie School District restore as of 2:20 AM. We will continue to monitor this site and will notify you of any additional issues with this service.

  2. resolved Sep 23, 2026, 09:51 AM UTC

    This incident has been resolved.

  3. postmortem Sep 23, 2026, 09:51 AM UTC

    Date & Time of Incident: 9/23 12:40am Duration: 100 Minutes Technician\(s\): Johnathon Laun Review Date: 9/23 Brief Summary: At 12:40 am we observed alarms for the Sun Prairie and Stoughton school districts, we later determined these were unrelated on the WiscNet end Root Cause: Logs indicate the Sun Prarie school district lost OSPF conneciton