WiscNet incident
[2294194] Dane County - 401296 - Uplink Port Down
WiscNet experienced a critical incident on September 22, 2026 affecting Dane County, lasting 16h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 22, 2026, 03:52 PM UTC
At 10:23 AM CST, the Wiscnet NOC observed alarms indicating the uplink port for Dane County - 401296 went down. We are still observing the site as up. We are currently investigating this issue with the Local provider. If you have any questions, please reach out to the the Wiscnet NOC.
- identified Sep 22, 2026, 07:14 PM UTC
The LMP is continuing to troubleshoot the issue. They have isolated the issue to the intersection of Park St. and Dayton St. They are working to get technicians in the area to see what the issue may be. At this time, there is no ETR. If you have questions, please reach out to the Wiscnet NOC. Thank you,
- identified Sep 23, 2026, 07:57 AM UTC
We are seeing services restored as of 2:37am. We will close out this status page. Thank you,
- resolved Sep 23, 2026, 08:00 AM UTC
This incident has been resolved.
- postmortem Sep 23, 2026, 08:00 AM UTC
Date & Time of Incident: 9/22 10:23am Duration: 1186 minutes Technician\(s\): Fue Khang, Julio Calixto Review Date: 9/23 Brief Summary: At 10:23am we observed alarms for the Dane County School District going down Root Cause: This was due to a provider fiber outage