WiscNet experienced a critical incident on September 17, 2026 affecting Dodgeland School District, lasting 5d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 17, 2026, 11:03 AM UTC
Hello, At 5:35 AM we noticed r-dodgelandsd go down. Our provider has opened a ticket for this issue. While investigations are ongoing, please provide power and equipment verification onsite. We will continue to provide updates as we receive them.
- investigating Sep 17, 2026, 12:57 PM UTC
The GLS/Teach managed Juniper device is failing. GLS/Teach is working to configure and install a replacement Juniper EX for your site. Please reach out to GLS/Teach to communicate and facilitate this replacement. Your Teach ID is 0719.
- investigating Sep 17, 2026, 05:18 PM UTC
Your GLS/TEACH ticket is **12417287.** GLS/TEACH has the upgraded Juniper device staged and ready to ship over night. If you have any further questions, Please reach out.
- identified Sep 18, 2026, 05:48 PM UTC
GLS/TEACH has notified us the new juniper switch installation is now complete. They have verified the connection is working. If you are still experiencing issues, please reach out to GLS/TEACH. If you have any questions, please reach out to the Wiscnet NOC. Thank you,
- resolved Sep 22, 2026, 01:25 PM UTC
This incident has been resolved.