WiscNet experienced a critical incident on September 17, 2026 affecting Bridges Library System, lasting 9h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Bridges Library System
Update timeline
- identified Sep 17, 2026, 05:53 AM UTC
Hello, At 12:21 AM we noticed r-waukeshacofedlib go down. Our provider has opened an investigation for this service. While investigations are ongoing, please verify power and equipment at the site. Please reach out with any questions.
- resolved Sep 17, 2026, 03:00 PM UTC
This incident has been resolved.
- postmortem Sep 17, 2026, 03:01 PM UTC
Date & Time of Incident: 9/17 12:28 AM CST Duration: 192 Technician\(s\): Fue Khang Review Date: 9/17 Brief Summary: GLS notified us of alarms indicating loss of connection to site at 12:28 AM. GLS advised the connection re established at 3:41 AM. Root Cause: Network port went down.