WiscNet experienced a critical incident on September 10, 2026 affecting Tomahawk School District, lasting 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 10, 2026, 06:23 AM UTC
Hello, The WiscNet NOC has lost access to our device for Tomahawk School District at 9/10 1:11am and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
- investigating Sep 10, 2026, 06:33 AM UTC
Hello, Our provider has informed us that this is part of a larger outage that they were notified of around 1:22am. We will continue to work with our provider to get updates on this outage. Thank you,
- investigating Sep 10, 2026, 09:28 AM UTC
Hello, Our provider has their engineers investigating this issue. As of now there is no estimated time for the restoral. Thank you,
- identified Sep 10, 2026, 12:21 PM UTC
Hello, As of 5:59am we are seeing this site as back up. We will be closing out this status page. Thank you,
- resolved Sep 10, 2026, 12:23 PM UTC
This incident has been resolved.
- postmortem Sep 10, 2026, 12:23 PM UTC
Date & Time of Incident: 9/10 1:11am Duration: 288 Minutes Technician\(s\): Johnathon Laun Review Date: 9/10 Brief Summary: We observed this site go down Root Cause: Charter reported it as a wider known outage on their network