WiscNet experienced a critical incident on September 6, 2026 affecting Mineral Point Unified School District, lasting 22h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 06, 2026, 02:41 PM UTC
Hello, The WiscNet NOC has lost access to our device for Mineral Point SD at 9:29 AM 9/6/26. Please let us know if there are any known network or power events impacting this service. We will continue to monitor and will send another update when alarms have cleared. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
- identified Sep 06, 2026, 02:41 PM UTC
External A new ticket \(13763\) has been created by WiscNet. To add additional comments, reply to this email. This email is a service from WiscNet. Delivered by [Zendesk](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.zendesk.com%2Fsupport%2F%3Futm_campaign%3Dtext%26utm_content%3DWiscNet%26utm_medium%3Dpoweredbyzendesk%26utm_source%3Demail-notification&data=05%7C02%7Cnoc%40wiscnet.net%7C4edacc6bd1fc4d318d3208df0c24eaf9%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639243024845431177%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=UoC2xzvKRHL%2BK20RxZMc9MI5Oyet7gGSigiieQu6Xok%3D&reserved=0) \[NN7KXV-DNR07\]
- identified Sep 07, 2026, 01:30 PM UTC
Hello, The WiscNet NOC has observed all alarms clear at 10:57am on 9/6/26.
- resolved Sep 07, 2026, 01:35 PM UTC
This incident has been resolved.
- postmortem Sep 07, 2026, 01:35 PM UTC
Date & Time of Incident:`9/6/26 9:29 am ` Duration:` 88 minutes` Technician\(s\):` Dante, Payton` Review Date: 9/7/26 Brief Summary: The WiscNet NOC lost access to our device at Mineral Point School District.