WiscNet incident

[2285971] Elkhart Lake-Glenbeulah School District - 400490 - Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on September 2, 2026 affecting Elkhart Lake-Glenbeulah School District, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 03:38 PM UTC
Resolved
Sep 02, 2026, 06:42 PM UTC
Duration
3h 4m
Detected by Pingoru
Sep 02, 2026, 03:38 PM UTC

Affected components

Elkhart Lake-Glenbeulah School District

Update timeline

  1. identified Sep 02, 2026, 03:38 PM UTC

    The WiscNet NOC has lost access to our device for Elkhart Lake-Glenbeulah School District at 10:30 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0430.

  2. resolved Sep 02, 2026, 06:42 PM UTC

    The Wiscnet NOC observed alarms clear at 10:42 AM CST. This issue is now resolved.

  3. postmortem Sep 02, 2026, 06:45 PM UTC

    Date & Time of Incident: 10:30 AM CST 9/2/2026 Duration: 12 Technician\(s\): Fue Khang Review Date: 9/2/2026 Brief Summary: Alarms came in at 10:30 AM CST. Alarms cleared at 10:42 AM CST. Device showed the network port went down. Root Cause: Network port went down.