WiiLink Outage History

WiiLink partial outage · 1 active incident · 1 long-running issue View live status →

WiiLink had 14 outages in the last 2 years totaling 6922h 39m of downtime, averaging 0.6 incidents per month.

There were 14 WiiLink outages since December 23, 2024 totaling 6922h 39m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.wiilink.ca

Minor September 18, 2026

WiiLink Accounts not sending emails and clearing events

Detected by Pingoru
Sep 18, 2026, 05:15 PM UTC
Resolved
Sep 18, 2026, 05:47 PM UTC
Duration
31m
Affected: Authentik (Single Sign-On)
Timeline · 4 updates
  1. investigating Sep 18, 2026, 05:15 PM UTC

    We have noticed that WiiLink Accounts events are not clearing properly, with the queue only increasing. This affects both internal scripts and events such as sending password resets emails.

  2. identified Sep 18, 2026, 05:24 PM UTC

    We have found that the dedicated worker is not responding. We are currently restarting WiiLink Accounts and checking if events are clearing

  3. monitoring Sep 18, 2026, 05:31 PM UTC

    The WiiLink Accounts server components have been restarted and events seems to be clearing.

  4. resolved Sep 18, 2026, 05:47 PM UTC

    Events are clearing correctly and the queue has stagnated to acceptable levels.

Read the full incident report →

Major February 6, 2026

News Channel & Demae Domino's outage

Detected by Pingoru
Feb 06, 2026, 05:49 PM UTC
Resolved
Feb 07, 2026, 10:21 PM UTC
Duration
1d 4h
Affected: Food Channel (Real Ordering)News Channel
Timeline · 3 updates
  1. identified Feb 06, 2026, 05:49 PM UTC

    We've identified the cause of the outage, and are working to resolve the root cause of the issue.

  2. monitoring Feb 06, 2026, 10:34 PM UTC

    We have resolved the issues, and are monitoring to ensure everything is working as intended.

  3. resolved Feb 07, 2026, 10:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 18, 2026

Nintendo Channel Game Info's 404'ing

Detected by Pingoru
Jan 18, 2026, 04:01 PM UTC
Resolved
Jul 28, 2026, 06:56 PM UTC
Duration
191d 2h
Affected: Nintendo Channel
Timeline · 3 updates
  1. investigating Jan 18, 2026, 04:01 PM UTC

    At around 1 AM GMT, the game infos for the Nintendo Channel began to start returning 404. We are currently investigating possible causes.

  2. identified Jan 18, 2026, 04:24 PM UTC

    The cause of entire issue has not been identified, however I fixed the 404's. The download list had the incorrect IDs for the games causing the channel to request files that will never exist. Regenerating the file fixed this issue. I will continue to investigate why this happened.

  3. resolved Jul 28, 2026, 06:56 PM UTC

    This incident has been resolved. We will monitor this issue in case it reappears.

Read the full incident report →

Critical September 19, 2025

Demae Dominos Outage

Detected by Pingoru
Sep 19, 2025, 01:43 AM UTC
Resolved
Sep 24, 2025, 05:15 PM UTC
Duration
5d 15h
Affected: Food Channel (Real Ordering)
Timeline · 3 updates
  1. investigating Sep 19, 2025, 01:43 AM UTC

    Demae Dominos is not being exposed from its Docker container, leading to it not being accessible. The cause is unknown at the time.

  2. monitoring Sep 19, 2025, 11:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 24, 2025, 05:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 21, 2025

Tulip VPS full

Detected by Pingoru
Aug 21, 2025, 03:37 PM UTC
Resolved
Aug 21, 2025, 07:55 PM UTC
Duration
4h 18m
Affected: Wii-to-Wii MessagesEmail-to-Wii MessagesWii RoomFood Channel (Fake Ordering)Food Channel (Real Ordering)Photo Prints ChannelTV Guide ChannelKirby TV ChannelForecast ChannelNews ChannelEverybody Votes ChannelNintendo ChannelCheck Mii Out Channel / Mii Contest Channel
Timeline · 2 updates
  1. identified Aug 21, 2025, 03:37 PM UTC

    Our server running the majority of our services is out of storage, causing outages across most channels.

  2. resolved Aug 21, 2025, 07:55 PM UTC

    Storage has been cleared. As a compromise, Kirby TV users won't be able to access episodes in Spanish. English will be used as a fallback as we migrate to another solution.

Read the full incident report →

Critical July 8, 2025

Kirby TV Channel Outage

Detected by Pingoru
Jul 08, 2025, 09:38 AM UTC
Resolved
Jul 13, 2025, 04:45 PM UTC
Duration
5d 7h
Affected: Kirby TV Channel
Timeline · 3 updates
  1. identified Jul 08, 2025, 09:38 AM UTC

    We are aware the Kirby TV Channel freezes whenever you get to the main menu of the channel, and are working to resolve this.

  2. monitoring Jul 13, 2025, 04:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 13, 2025, 04:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 8, 2025

Photo Prints Channel Outage

Detected by Pingoru
Jul 08, 2025, 09:27 AM UTC
Resolved
Jul 18, 2025, 02:25 AM UTC
Duration
9d 16h
Affected: Photo Prints Channel
Timeline · 2 updates
  1. identified Jul 08, 2025, 09:27 AM UTC

    We are aware that the Photo Prints Channel is currently unusable, and are working to resolve this.

  2. resolved Jul 18, 2025, 02:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 8, 2025

Everybody Votes Channel outage

Detected by Pingoru
Apr 08, 2025, 05:55 PM UTC
Resolved
Apr 08, 2025, 11:29 PM UTC
Duration
5h 34m
Affected: Everybody Votes Channel
Timeline · 2 updates
  1. investigating Apr 08, 2025, 05:55 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 08, 2025, 11:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 23, 2025

Check Mii Out Channel Contest outage

Detected by Pingoru
Mar 23, 2025, 08:54 PM UTC
Resolved
Mar 26, 2025, 06:16 PM UTC
Duration
2d 21h
Affected: Check Mii Out Channel / Mii Contest Channel
Timeline · 3 updates
  1. investigating Mar 23, 2025, 08:54 PM UTC

    Current contests are not appearing. Furthermore, users who has Xfinity as an ISP are unable to submit Miis, register artisans, or use contests.

  2. investigating Mar 23, 2025, 09:04 PM UTC

    Contests now work, however users of Xfinity still do not work.

  3. resolved Mar 26, 2025, 06:16 PM UTC

    Users who have Xfinity as an ISP are required to update their channel.

Read the full incident report →

Critical March 12, 2025

Nintendo Channel is inaccessible

Detected by Pingoru
Mar 12, 2025, 09:31 PM UTC
Resolved
Mar 19, 2025, 06:43 PM UTC
Duration
6d 21h
Affected: Nintendo Channel
Timeline · 2 updates
  1. identified Mar 12, 2025, 09:31 PM UTC

    We are aware that Nintendo Channel is currently unavailable, throwing error 262000 whenever you try to use the channel. Please be patient as we work to fix this!

  2. resolved Mar 19, 2025, 06:43 PM UTC

    The outage has been resolved, however you need to repatch Nintendo Channel to restore service. You can follow https://wiilink.ca/guide/update for instructions on how to do this.

Read the full incident report →

Critical February 19, 2025

Server and Database Downtime

Detected by Pingoru
Feb 19, 2025, 09:14 AM UTC
Resolved
Feb 19, 2025, 10:11 AM UTC
Duration
56m
Affected: Wii-to-Wii MessagesEmail-to-Wii MessagesWii Console LinkingFood Channel (Fake Ordering)Food Channel (Real Ordering)Everybody Votes ChannelNintendo ChannelCheck Mii Out Channel / Mii Contest Channel
Timeline · 8 updates
  1. investigating Feb 19, 2025, 09:14 AM UTC

    We are aware of the disruption of major WiiLink services. We're investigating and looking into it.

  2. monitoring Feb 19, 2025, 09:22 AM UTC

    We've identified the issue and have restarted the server. We are monitoring success rates and social channels for improvement.

  3. monitoring Feb 19, 2025, 09:27 AM UTC

    We are continuing to test and validate for any further issues.

  4. identified Feb 19, 2025, 09:56 AM UTC

    We have identified more services that are experiencing downtime, and are looking into a fix. Food Channel (Fake), Wii Console Linking, and Wii Mail should now be operational again. Affected services include Food Channel (Real/Domino's), Everybody Votes Channel, and Nintendo Channel.

  5. monitoring Feb 19, 2025, 10:03 AM UTC

    A fix has been implemented for Food Channel (Real/Domino's) and we are monitoring the results.

  6. monitoring Feb 19, 2025, 10:08 AM UTC

    A fix has been implemented for all remaining services. We are monitoring success rates and social channels for improvement.

  7. resolved Feb 19, 2025, 10:11 AM UTC

    This incident has been resolved. We apologize for the downtime.

  8. postmortem Feb 20, 2025, 03:28 AM UTC

    Our server ran out of storage. We have expanded the capacity on our server.

Read the full incident report →

Critical January 10, 2025

News Channel unavailable

Detected by Pingoru
Jan 10, 2025, 07:34 PM UTC
Resolved
Feb 18, 2025, 07:29 PM UTC
Duration
38d 23h
Affected: News Channel
Timeline · 3 updates
  1. investigating Jan 10, 2025, 07:34 PM UTC

    We are investigating an issue with the News Channel being empty, which appears to be caused by an API change with the news providers we use.

  2. identified Feb 17, 2025, 07:49 PM UTC

    The issue has been confirmed to be caused by upstream API changes. We have decided that the best course of action is to rewrite the News Channel server code, which is now nearing completion. Please bear with us as we work on this rewrite!

  3. resolved Feb 18, 2025, 07:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 7, 2025

Demae Dominos Emergency Downtime

Detected by Pingoru
Jan 07, 2025, 11:02 PM UTC
Resolved
Jan 26, 2025, 06:56 PM UTC
Duration
18d 19h
Affected: Food Channel (Real Ordering)
Timeline · 4 updates
  1. investigating Jan 07, 2025, 11:02 PM UTC

    Dominos API was changed leading to errors while placing an order.

  2. monitoring Jan 18, 2025, 05:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 18, 2025, 05:40 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 26, 2025, 06:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 23, 2024

Server is Down

Detected by Pingoru
Dec 23, 2024, 08:24 PM UTC
Resolved
Dec 31, 2024, 06:14 AM UTC
Duration
7d 9h
Affected: Wii-to-Wii MessagesEmail-to-Wii MessagesWii RoomFood Channel (Fake Ordering)Food Channel (Real Ordering)Photo Prints ChannelTV Guide ChannelForecast ChannelEverybody Votes ChannelNintendo ChannelCheck Mii Out Channel / Mii Contest Channel
Timeline · 3 updates
  1. investigating Dec 23, 2024, 08:24 PM UTC

    Unknown issues has caused every main service to go down.

  2. monitoring Dec 23, 2024, 09:25 PM UTC

    It seems to be working now, will be monitoring.

  3. resolved Dec 31, 2024, 06:14 AM UTC

    This incident has been resolved.

Read the full incident report →