WiiLink incident

News Channel unavailable

Critical Resolved View vendor source →

WiiLink experienced a critical incident on January 10, 2025 affecting News Channel, lasting 38d 23h. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2025, 07:34 PM UTC
Resolved
Feb 18, 2025, 07:29 PM UTC
Duration
38d 23h
Detected by Pingoru
Jan 10, 2025, 07:34 PM UTC

Affected components

News Channel

Update timeline

  1. investigating Jan 10, 2025, 07:34 PM UTC

    We are investigating an issue with the News Channel being empty, which appears to be caused by an API change with the news providers we use.

  2. identified Feb 17, 2025, 07:49 PM UTC

    The issue has been confirmed to be caused by upstream API changes. We have decided that the best course of action is to rewrite the News Channel server code, which is now nearing completion. Please bear with us as we work on this rewrite!

  3. resolved Feb 18, 2025, 07:29 PM UTC

    This incident has been resolved.