WiiLink incident

Duplicate Mail appearing on message board

Critical Resolved View vendor source →

WiiLink experienced a critical incident on October 8, 2024 affecting Wii-to-Wii Messages, lasting 75d 20h. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 07:24 PM UTC
Resolved
Dec 23, 2024, 04:21 PM UTC
Duration
75d 20h
Detected by Pingoru
Oct 08, 2024, 07:24 PM UTC

Affected components

Wii-to-Wii Messages

Update timeline

  1. investigating Oct 08, 2024, 07:24 PM UTC

    Messages should send only once, there are reports of over 99 of the same message appearing on the message board.

  2. identified Oct 14, 2024, 06:33 PM UTC

    The database would time out on updating the message sent flag. The context would allow for the request to continue, however the failed message still delivers. A fix is being worked on.

  3. monitoring Oct 14, 2024, 06:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 23, 2024, 04:21 PM UTC

    This incident has been resolved.