WHOOP had 17 outages in the last 2 years totaling 48h 32m of downtime — averaging 0.7 incidents per month.
There were 17 WHOOP outages since July 12, 2024 totaling 48h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating an issue where optimal day strain is not present for users.
The issue has been identified and a fix is being implemented
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating an issue that is causing intermittent issues with the Community feature
We are continuing to investigate this issue.
This incident has been resolved.
We are investigating a delay in workout processing. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating issues causing a degraded app experience
We are continuing to investigate this issue.
This incident has been resolved
Users may experience delays in data processing.
This incident has been resolved.
We’re currently experiencing an issue affecting membership tiers. Our team is investigating and working to resolve it as quickly as possible. Thanks for your patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating the issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We have identified the issue and are working with our cloud providers to resolve it.
We have resolved the issue and data is now catching up and applications are restoring their health. Sleeps and Stress are a few minutes behind real time and are catching up.
The incident is resolved, data is caught up, no data was lost, all services are restored.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
We are recovering from the issue. App performance is healthy and data will be caught up shortly.
The incident has been resolved
We are investigating an issue disrupting the app. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
We are currently investigating errors when opening the app
The team identified the issue and a fix has been deployed. WHOOP data is catching up.
This incident has been resolved.
The team is investigating a bug that is showing data catching up indicator in app stuck or behind in time. The team is investigating, know that your data is coming in and is currently available. Activities and Recoveries are still processing.
We have found the bug and are currently deploying a fix
This incident has been resolved.
We are investigating a delay in strain processing. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly. You may experience latency in loading the app.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
Sleep and Strain calculations are behind in processing. Your data will be be saved and accessible after the issue is resolved but you may experience some delays in processing.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.