WHOOP incident

WHOOP Outage

Major Resolved View vendor source →

WHOOP experienced a major incident on April 16, 2025 affecting WHOOP Unite and Core App Features and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 07:30 PM UTC
Resolved
Apr 16, 2025, 09:10 PM UTC
Duration
1h 39m
Detected by Pingoru
Apr 16, 2025, 07:30 PM UTC

Affected components

WHOOP UniteCore App FeaturesLoginShopData uploads & processingJoiningWeb AppWHOOP AITeamsOrder Status Page

Update timeline

  1. investigating Apr 16, 2025, 07:30 PM UTC

    We are currently investigating this issue.

  2. identified Apr 16, 2025, 08:34 PM UTC

    We have identified the issue and are working with our cloud providers to resolve it.

  3. monitoring Apr 16, 2025, 08:51 PM UTC

    We have resolved the issue and data is now catching up and applications are restoring their health. Sleeps and Stress are a few minutes behind real time and are catching up.

  4. resolved Apr 16, 2025, 09:10 PM UTC

    The incident is resolved, data is caught up, no data was lost, all services are restored.