Whispir incident

SMS Undeliverable due to carrier-related issues

Minor Resolved View vendor source →

Whispir experienced a minor incident on March 21, 2024 affecting SMS and SMS, lasting 6h 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2024, 06:52 AM UTC
Resolved
Mar 21, 2024, 01:44 PM UTC
Duration
6h 51m
Detected by Pingoru
Mar 21, 2024, 06:52 AM UTC

Affected components

SMSSMS

Update timeline

  1. identified Mar 21, 2024, 06:52 AM UTC

    We are currently encountering challenges with carrier-based services, resulting in SMS delivery issues from Whispir to M1 numbers and handsets. The carrier has identified the faults and is actively working on resolving the issue. Should you have any concerns or inquiries, please feel free to reach out to our team at [email protected]. We appreciate your understanding and patience during this period.

  2. resolved Mar 21, 2024, 01:44 PM UTC

    This incident has been resolved.