Whispir incident

Increase in API Errors observed in the Australian (AU) Region

Major Resolved View vendor source →

Whispir experienced a major incident on April 4, 2024 affecting Whispir API, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2024, 07:58 AM UTC
Resolved
Apr 04, 2024, 09:41 AM UTC
Duration
1h 43m
Detected by Pingoru
Apr 04, 2024, 07:58 AM UTC

Affected components

Whispir API

Update timeline

  1. investigating Apr 04, 2024, 07:58 AM UTC

    We have noticed a significant rise in API errors in the AU Region over the past few hours. Our team is actively investigating the source of the issue and will provide further information and next steps within the hour. If you are experiencing any impact due to these errors, please get in touch with our support team at [email protected].

  2. monitoring Apr 04, 2024, 08:12 AM UTC

    A fix has been implemented, and we're closely monitoring the results.

  3. resolved Apr 04, 2024, 09:41 AM UTC

    Following our proactive actions to address the error responses on the Whispir API, we're pleased to report that service has stabilized. Our efforts to mitigate these errors have been successful, resulting in improved performance and reliability.