Whispir incident

Messaging delivery issues in the Australian (AU) region

Minor Resolved View vendor source →

Whispir experienced a minor incident on May 26, 2024 affecting SMS and Email, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2024, 03:57 AM UTC
Resolved
May 26, 2024, 08:10 AM UTC
Duration
4h 12m
Detected by Pingoru
May 26, 2024, 03:57 AM UTC

Affected components

SMSEmail

Update timeline

  1. identified May 26, 2024, 03:57 AM UTC

    We have identified message delivery issues in the AU region. Our dedicated team is actively investigating to identify the root cause and is diligently working towards a resolution for this matter.

  2. identified May 26, 2024, 04:02 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 26, 2024, 05:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 26, 2024, 08:10 AM UTC

    This incident has been resolved.