Whispir experienced a minor incident on September 10, 2024 affecting Whispir API and Whispir Web Application Portal and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Whispir APIWhispir Web Application PortalSMSEmail
Update timeline
- investigating Sep 10, 2024, 11:38 PM UTC
We have identified instability issues in the Whispir AU region. Our technical teams are working on this to resolve the issue. We apologize for any inconvenience this may have caused and appreciate your patience and understanding. If you have any further questions or concerns, please do not hesitate to reach out to our support team at [email protected]
- investigating Sep 11, 2024, 12:43 AM UTC
We are continuing to investigate this issue.
- monitoring Sep 11, 2024, 12:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2024, 02:48 AM UTC
This incident has been resolved.