Whispir incident
Message Delivery Issues on the Australian Region
Whispir experienced a minor incident on March 8, 2025 affecting Whispir API and Whispir Web Application Portal and 1 more component, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 08, 2025, 11:48 PM UTC
We are currently experiencing an incident impacting message delivery in the Australian region, affecting both the API and platform services. Our team is actively investigating the issue to resolve the situation as quickly as possible. We will continue to provide updates as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience during this time.
- identified Mar 09, 2025, 12:38 AM UTC
The issue has been identified and we are in the process of implementing a fix. Our team is working diligently to ensure that message delivery services are fully restored. We will continue to monitor the situation closely to ensure stability and will provide further updates as the fix progresses. Thank you for your continued patience and understanding.
- identified Mar 09, 2025, 01:20 AM UTC
We are continuing to work on a fix for this issue.
- identified Mar 09, 2025, 02:54 AM UTC
We've identified the root cause of the issue and are working diligently towards a resolution. We're close to resolving it and will keep you updated.
- resolved Mar 09, 2025, 03:25 AM UTC
We're would like to inform you that the issue has been resolved. If you have any further questions or would like to request a post-incident report, please contact [email protected]."