Whispir incident
Message Delivery Issues on the Australian Region
Whispir experienced a major incident on April 7, 2025 affecting Whispir Web Application Portal and SMS and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 07, 2025, 03:05 AM UTC
We are currently experiencing an incident impacting message delivery in the Australian region. Our team is actively investigating the issue to resolve the situation as quickly as possible. We will continue to provide updates as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience during this time.
- investigating Apr 07, 2025, 03:12 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 07, 2025, 03:53 AM UTC
We have identified the issue affecting message delivery and implemented a fix. We are closely monitoring the situation to ensure stability and will provide further updates as the fix progresses. We appreciate your patience and understanding during this time. If you have any questions or concerns, please don’t hesitate to reach out to [email protected]
- monitoring Apr 07, 2025, 03:53 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 07, 2025, 04:48 AM UTC
This incident has been resolved.