Whispir incident

Web Portal Access Affected in US Region

Notice Resolved View vendor source →

Whispir experienced a notice incident on June 22, 2025 affecting Whispir API and Whispir Web Application Portal and 1 more component, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2025, 02:30 AM UTC
Resolved
Jun 22, 2025, 06:29 AM UTC
Duration
3h 59m
Detected by Pingoru
Jun 22, 2025, 02:30 AM UTC

Affected components

Whispir APIWhispir Web Application PortalSMSEmail

Update timeline

  1. investigating Jun 22, 2025, 03:42 AM UTC

    Our response team is actively investigating the issue affecting web portal availability in the US region. We will provide updates as more information becomes available.

  2. identified Jun 22, 2025, 04:22 AM UTC

    API services have been restored at 12:36 AEST. We're still working on resolving the web portal issue and will keep you updated. Thank you for your patience and understanding as we work to restore full functionality.

  3. identified Jun 22, 2025, 05:59 AM UTC

    We are continuing to work on a fix for this issue. We appreciate your patience and understanding.

  4. resolved Jun 22, 2025, 06:29 AM UTC

    The web portal is now accessible following a successful fix. We’re continuing to monitor the platform to ensure everything remains stable. Thank you for bearing with us.