Whereby incident

Subscriptions errors at update + issues with new signups

Minor Resolved View vendor source →

Whereby experienced a minor incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:15 AM UTC
Resolved
Oct 20, 2025, 07:15 AM UTC
Duration
—
Detected by Pingoru
Oct 20, 2025, 07:15 AM UTC

Update timeline

  1. resolved Oct 20, 2025, 07:15 AM UTC

    Type: Incident Duration: 1 day, 3 hours and 18 minutes Affected Components: whereby.com, Admin dashboard Oct 20, 10:33:00 GMT+0 - Resolved - AWS incident was resolved and everything in our service works as expected. Oct 20, 07:15:00 GMT+0 - Identified - One of our third party providers was affected by the AWS incident. There might be some issues with new signups and some subscriptions might not get properly updated.