Whereby incident

Delays in insight data availability

Minor Resolved View vendor source →

Whereby experienced a minor incident on May 18, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 18, 2023, 12:28 PM UTC
Resolved
May 18, 2023, 12:28 PM UTC
Duration
Detected by Pingoru
May 18, 2023, 12:28 PM UTC

Update timeline

  1. resolved May 18, 2023, 12:28 PM UTC

    Type: Incident Duration: 5 days, 2 hours and 8 minutes Affected Components: Admin dashboard, Embedded API May 18, 12:28:37 GMT+0 - Identified - We're aware of an issue with delays in insights data updating via the dashboard and endpoint. The root cause has been identified and a temporary fix in place. There will be delays in data refreshing until a permanent fix is in place. May 23, 14:36:14 GMT+0 - Resolved - This incident has been resolved and we've observed expected behavior in our insights updating accordingly!