Whereby experienced a major incident on November 27, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 27, 2024, 10:59 AM UTC
Type: Incident Duration: 22 hours and 8 minutes Affected Components: whereby.com Nov 27, 10:59:00 GMT+0 - Identified - We are receiving alerts that [whereby.com](http://whereby.com) is currently unavailable in the ap-south region (alerts are from Japan, South Korea, South Africa, India, Australia). Services remain unaffected (room, embedded and meeting dashboards). We are rolling back some recent configuration changes to restore availability in this region. Nov 28, 09:02:53 GMT+0 - Monitoring - We rolled back a recent update and are currently monitoring the result. The ap-south region is reporting that [whereby.com](http://whereby.com) is now available. Nov 28, 09:07:19 GMT+0 - Resolved - This incident has been resolved and access to [whereby.com](http://whereby.com) in ap-south region is fully restored.