Whereby incident

Users might experience issues in large rooms (SFU rooms)

Minor Resolved View vendor source →

Whereby experienced a minor incident on February 22, 2024, lasting 8h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2024, 08:35 AM UTC
Resolved
Feb 22, 2024, 05:29 PM UTC
Duration
8h 54m
Detected by Pingoru
Feb 22, 2024, 08:35 AM UTC

Update timeline

  1. identified Feb 22, 2024, 08:35 AM UTC

    Due to some SFU crashes in Europe, users in this region might temporarily experience issues like black tiles or no audio from the other participants. We are currently working on a fix for the issue..

  2. monitoring Feb 22, 2024, 02:18 PM UTC

    We have implemented a fix and we are now monitoring it. .

  3. resolved Feb 22, 2024, 05:29 PM UTC

    This incident has been resolved..