Whereby incident

whereby.com down in ap-south region

Major Resolved View vendor source →

Whereby experienced a major incident on November 27, 2024, lasting 22h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2024, 10:59 AM UTC
Resolved
Nov 28, 2024, 09:07 AM UTC
Duration
22h 8m
Detected by Pingoru
Nov 27, 2024, 10:59 AM UTC

Update timeline

  1. identified Nov 27, 2024, 10:59 AM UTC

    We are receiving alerts that [whereby.com](http://whereby.com) is currently unavailable in the ap-south region (alerts are from Japan, South Korea, South Africa, India, Australia). Services remain unaffected (room, embedded and meeting dashboards). We are rolling back some recent configuration changes to restore availability in this region..

  2. monitoring Nov 28, 2024, 09:02 AM UTC

    We rolled back a recent update and are currently monitoring the result. The ap-south region is reporting that [whereby.com](http://whereby.com) is now available..

  3. resolved Nov 28, 2024, 09:07 AM UTC

    This incident has been resolved and access to [whereby.com](http://whereby.com) in ap-south region is fully restored..