Whereby incident

Service Disruption: Recordings, Captions, and Transcriptions

Minor Resolved View vendor source →

Whereby experienced a minor incident on February 20, 2026, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2026, 11:17 AM UTC
Resolved
Feb 20, 2026, 12:10 PM UTC
Duration
52m
Detected by Pingoru
Feb 20, 2026, 11:17 AM UTC

Update timeline

  1. investigating Feb 20, 2026, 11:17 AM UTC

    We are currently investigating this incident..

  2. identified Feb 20, 2026, 12:09 PM UTC

    .

  3. monitoring Feb 20, 2026, 12:09 PM UTC

    Whereby-hosted Recordings, Transcriptions, and Captions were unavailable starting 10:47am UTC. Sessions using Whereby-hosted storage that were already in progress at this time may have incomplete Recordings or Transcriptions..

  4. resolved Feb 20, 2026, 12:10 PM UTC

    This incident has been resolved..