Whereby incident

Customer insights (dashboard and api) - degraded performance

Minor Resolved View vendor source →

Whereby experienced a minor incident on September 22, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 05:43 PM UTC
Resolved
Sep 22, 2026, 05:43 PM UTC
Duration
—
Detected by Pingoru
Sep 22, 2026, 05:43 PM UTC

Update timeline

  1. resolved Sep 22, 2026, 05:43 PM UTC

    Type: Incident Duration: 2 hours and 2 minutes Affected Components: Admin dashboard, Embedded API Sep 22, 17:43:07 GMT+0 - Investigating - We are currently investigating failed and slow responses from our customer insights api Sep 22, 18:48:23 GMT+0 - Monitoring - We have cleared out some long-running jobs affecting the performance, monitoring.... Sep 22, 19:45:01 GMT+0 - Resolved - This incident has been resolved.