Whatnot Outage History

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Whatnot had 41 outages in the last 2 years totaling 100h 38m of downtime — averaging 1.7 incidents per month.

There were 41 Whatnot outages since October 20, 2025 totaling 100h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.whatnot.com

Minor September 22, 2026

USPS Shipment Manifest Generation Failures

Detected by Pingoru
Sep 22, 2026, 07:18 AM UTC
Resolved
Sep 22, 2026, 02:28 PM UTC
Duration
7h 9m
Affected: Ship
Timeline · 2 updates
  1. investigating Sep 22, 2026, 07:18 AM UTC

    We are seeing issues with USPS Shipment Manifest Generation. Investigation is underway.

  2. resolved Sep 22, 2026, 02:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 16, 2026

New Sellers not being granted Live Access

Detected by Pingoru
Sep 16, 2026, 08:58 PM UTC
Resolved
Sep 17, 2026, 12:47 AM UTC
Duration
3h 49m
Affected: Sell
Timeline · 3 updates
  1. investigating Sep 16, 2026, 08:58 PM UTC

    We are currently investigating and fixing the issue for new seller applications.

  2. identified Sep 16, 2026, 11:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 17, 2026, 12:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 16, 2026

USPS SCAN Form generation outage

Detected by Pingoru
Sep 16, 2026, 04:37 AM UTC
Resolved
Sep 16, 2026, 01:04 PM UTC
Duration
8h 26m
Affected: Ship
Timeline · 3 updates
  1. investigating Sep 16, 2026, 04:37 AM UTC

    We're currently experiencing an issue with USPS SCAN Form generation. Sellers may be unable to generate SCAN Forms for eligible USPS shipments. We're actively working with USPS on a fix.

  2. investigating Sep 16, 2026, 01:03 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 16, 2026, 01:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 14, 2026

Errors creating breaks and surprise sets

Detected by Pingoru
Sep 14, 2026, 10:29 PM UTC
Resolved
Sep 14, 2026, 11:33 PM UTC
Duration
1h 3m
Affected: Create Live Shows and Products
Timeline · 2 updates
  1. identified Sep 14, 2026, 10:29 PM UTC

    Some sellers are seeing an error when creating a break or surprise set. Retrying generally succeeds. We've identified the cause and a fix is rolling out. Bidding, checkout, and live shows are not affected.

  2. resolved Sep 14, 2026, 11:33 PM UTC

    This has been resolved. Breaks and surprise sets are creating normally again. Sellers who saw errors earlier can retry without issue.

Read the full incident report →

Minor September 11, 2026

DHL is experiencing label generation issues

Detected by Pingoru
Sep 11, 2026, 08:17 AM UTC
Resolved
Sep 11, 2026, 11:25 AM UTC
Duration
3h 8m
Affected: Ship
Timeline · 3 updates
  1. investigating Sep 11, 2026, 08:17 AM UTC

    Einer unserer Drittanbieter führt Wartungsarbeiten durch und einige Funktionen könnten vorübergehend nicht verfügbar sein. Bitte versuchen Sie es später erneut.

  2. monitoring Sep 11, 2026, 08:23 AM UTC

    DHL has stabilised, we are monitoring.

  3. resolved Sep 11, 2026, 11:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 4, 2026

DHL is experiencing label generation errors

Detected by Pingoru
Sep 04, 2026, 06:49 PM UTC
Resolved
Sep 04, 2026, 07:43 PM UTC
Duration
54m
Affected: Ship
Timeline · 2 updates
  1. investigating Sep 04, 2026, 06:49 PM UTC

    DHL is experiencing label generation errors. Our team is checking with our providers.

  2. resolved Sep 04, 2026, 07:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 1, 2026

Canada Post label generation outage

Detected by Pingoru
Sep 01, 2026, 02:43 AM UTC
Resolved
Sep 01, 2026, 02:50 AM UTC
Duration
6m
Affected: Ship
Timeline · 2 updates
  1. investigating Sep 01, 2026, 02:43 AM UTC

    Canadian ellers are unable to generate CA Post labels. This is a carrier-side issue, and they are actively investigating it.

  2. resolved Sep 01, 2026, 02:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 31, 2026

Sellers in Germany are experiencing label generation failures

Detected by Pingoru
Aug 31, 2026, 10:36 PM UTC
Resolved
Aug 31, 2026, 11:56 PM UTC
Duration
1h 20m
Affected: Ship
Timeline · 3 updates
  1. investigating Aug 31, 2026, 10:36 PM UTC

    Sellers in Germany are experiencing label generation failures. We are currently investigating.

  2. investigating Aug 31, 2026, 11:56 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 31, 2026, 11:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2026

Raids are currently unavailable

Detected by Pingoru
Aug 26, 2026, 02:45 AM UTC
Resolved
Aug 27, 2026, 04:41 PM UTC
Duration
1d 13h
Timeline · 2 updates
  1. identified Aug 26, 2026, 02:45 AM UTC

    Raids aren’t working as expected. Sellers can continue running and ending shows. We’re investigating and will share an update when raids are available again.

  2. resolved Aug 27, 2026, 04:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 24, 2026

Chitchats Label Generation Severely Degraded

Detected by Pingoru
Aug 24, 2026, 05:11 PM UTC
Resolved
Aug 24, 2026, 07:11 PM UTC
Duration
1h 59m
Affected: Ship
Timeline · 2 updates
  1. investigating Aug 24, 2026, 05:12 PM UTC

    Chitchats Label generation is currently degraded, investigation is underway.

  2. resolved Aug 24, 2026, 07:11 PM UTC

    3rd Chitchats 3rd party partner incident is resolved

Read the full incident report →

Minor August 17, 2026

Canada Post is experiencing label generation errors

Detected by Pingoru
Aug 17, 2026, 03:25 AM UTC
Resolved
Aug 17, 2026, 10:20 AM UTC
Duration
6h 54m
Affected: Ship
Timeline · 2 updates
  1. investigating Aug 17, 2026, 03:25 AM UTC

    Label generation may be temporarily unavailable for sellers in CA.

  2. resolved Aug 17, 2026, 10:20 AM UTC

    This incident has been resolved. Thank you for your patience!

Read the full incident report →

Minor August 15, 2026

Elevated Payment Processing Errors

Detected by Pingoru
Aug 15, 2026, 05:49 AM UTC
Resolved
Aug 15, 2026, 06:41 AM UTC
Duration
52m
Affected: PurchaseSell
Timeline · 2 updates
  1. monitoring Aug 15, 2026, 05:49 AM UTC

    We're currently experiencing elevated error rates with Mastercard and Visa payments.

  2. resolved Aug 15, 2026, 06:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 10, 2026

Chitchats is experiencing label generation errors

Detected by Pingoru
Aug 10, 2026, 11:30 PM UTC
Resolved
Aug 11, 2026, 12:28 AM UTC
Duration
57m
Affected: Ship
Timeline · 2 updates
  1. investigating Aug 10, 2026, 11:30 PM UTC

    Label generation may be temporarily unavailable for sellers in CA, we're actively looking into the issue.

  2. resolved Aug 11, 2026, 12:28 AM UTC

    The 3rd party vendor used for chitchats label generation has resolved the issue, label generation for CA, specifically chitchats, is working once again.

Read the full incident report →

Notice August 7, 2026

[Investigating] Multiple Services

Detected by Pingoru
Aug 07, 2026, 06:53 PM UTC
Resolved
Aug 07, 2026, 07:25 PM UTC
Duration
32m
Timeline · 1 update
  1. investigating Aug 07, 2026, 06:53 PM UTC

    We are aware of an issue impacting multiple services and features across Whatnot. Our team is working quickly to resolve the issue.

Read the full incident report →

Minor August 5, 2026

ChitChats is experiencing label generation error

Detected by Pingoru
Aug 05, 2026, 06:07 PM UTC
Resolved
Aug 05, 2026, 07:02 PM UTC
Duration
54m
Affected: Ship
Timeline · 2 updates
  1. investigating Aug 05, 2026, 06:07 PM UTC

    ChitChats is experiencing issue and some operations might not work. Please try again soon.

  2. resolved Aug 05, 2026, 07:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 31, 2026

Deutsche Post is experiencing label generation errors

Detected by Pingoru
Jul 31, 2026, 10:34 PM UTC
Resolved
Aug 01, 2026, 12:17 AM UTC
Duration
1h 42m
Affected: Ship
Timeline · 2 updates
  1. investigating Jul 31, 2026, 10:34 PM UTC

    We are currently experiencing issues with label generation and actively investigating.

  2. resolved Aug 01, 2026, 12:17 AM UTC

    This incident has been resolved

Read the full incident report →

Notice July 30, 2026

[Investigating] Web

Detected by Pingoru
Jul 30, 2026, 01:30 PM UTC
Resolved
Jul 30, 2026, 01:45 PM UTC
Duration
14m
Timeline · 2 updates
  1. investigating Jul 30, 2026, 01:48 PM UTC

    We are aware of an issue impacting multiple services and features across Whatnot. Our team is working quickly to resolve the issue.

  2. resolved Jul 30, 2026, 05:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 28, 2026

Canada Post labels failing to generate

Detected by Pingoru
Jul 28, 2026, 09:50 PM UTC
Resolved
Jul 29, 2026, 12:34 AM UTC
Duration
2h 43m
Affected: Ship
Timeline · 2 updates
  1. investigating Jul 28, 2026, 09:50 PM UTC

    We are currently experiencing issues with Canada Post label generation and actively investigating.

  2. resolved Jul 29, 2026, 12:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 25, 2026

Promote Tools Degraded

Detected by Pingoru
Jul 25, 2026, 10:50 PM UTC
Resolved
Jul 26, 2026, 02:50 AM UTC
Duration
4h
Affected: Sell
Timeline · 4 updates
  1. investigating Jul 25, 2026, 10:50 PM UTC

    We are aware of an issue impacting multiple services and features across Whatnot. Our team is working quickly to resolve the issue.

  2. identified Jul 26, 2026, 12:02 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 26, 2026, 12:53 AM UTC

    Issues have been resolved and we are monitoring recovery.

  4. resolved Jul 26, 2026, 02:50 AM UTC

    We have resolved the issue impacting multiple services and features across Whatnot. Thank you for your patience!

Read the full incident report →

Minor July 23, 2026

Australia Post label generation errors

Detected by Pingoru
Jul 23, 2026, 01:12 AM UTC
Resolved
Jul 23, 2026, 02:18 AM UTC
Duration
1h 6m
Affected: Ship
Timeline · 2 updates
  1. investigating Jul 23, 2026, 01:12 AM UTC

    We're investigating a disruption to Australia Post shipping labels. You may not be able to generate shipping labels for Australia Post until this issue is resolved. Please try again later, and thanks for your patience.

  2. resolved Jul 23, 2026, 02:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 22, 2026

Royal Mail shipping labels are failing to generate

Detected by Pingoru
Jul 22, 2026, 08:44 PM UTC
Resolved
Jul 22, 2026, 09:48 PM UTC
Duration
1h 3m
Affected: Ship
Timeline · 2 updates
  1. investigating Jul 22, 2026, 08:44 PM UTC

    We are currently experiencing issues generating Royal Mail shipping labels. Please try again soon.

  2. resolved Jul 22, 2026, 09:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 21, 2026

La Poste label generation delayed

Detected by Pingoru
Jul 21, 2026, 08:33 PM UTC
Resolved
Jul 22, 2026, 02:17 AM UTC
Duration
5h 44m
Affected: Ship
Timeline · 2 updates
  1. investigating Jul 21, 2026, 08:33 PM UTC

    L'un de nos prestataires tiers est en cours de maintenance et certaines opérations peuvent ne pas fonctionner. Veuillez réessayer ultérieurement.

  2. resolved Jul 22, 2026, 02:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 8, 2026

DPD UK is experiencing label generation issues

Detected by Pingoru
Jul 08, 2026, 06:14 PM UTC
Resolved
Jul 08, 2026, 10:57 PM UTC
Duration
4h 42m
Affected: Ship
Timeline · 2 updates
  1. investigating Jul 08, 2026, 06:14 PM UTC

    We are experiencing intermittent issues generating labels with DPD UK and are actively investigating. Please try again soon.

  2. resolved Jul 08, 2026, 10:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 8, 2026

whatnot.com web outage

Detected by Pingoru
Jul 08, 2026, 03:49 AM UTC
Resolved
Jul 08, 2026, 06:11 AM UTC
Duration
2h 22m
Timeline · 2 updates
  1. identified Jul 08, 2026, 03:49 AM UTC

    We've identified an issue affecting whatnot.com that is preventing some users from loading or accessing the site. This issue is isolated to web — the Whatnot app on iOS and Android is unaffected, and sellers can resume their livestream from the app in the meantime. Our team is actively working on a resolution and we'll post updates here as they become available.

  2. resolved Jul 08, 2026, 06:11 AM UTC

    We've identified and addressed the underlying issue, web is now fully functional and accessible to all users.

Read the full incident report →