Whatnot incident

USPS SCAN Form generation outage

Minor Resolved View vendor source →

Whatnot experienced a minor incident on September 16, 2026 affecting Ship, lasting 8h 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 04:37 AM UTC
Resolved
Sep 16, 2026, 01:04 PM UTC
Duration
8h 26m
Detected by Pingoru
Sep 16, 2026, 04:37 AM UTC

Affected components

Ship

Update timeline

  1. investigating Sep 16, 2026, 04:37 AM UTC

    We're currently experiencing an issue with USPS SCAN Form generation. Sellers may be unable to generate SCAN Forms for eligible USPS shipments. We're actively working with USPS on a fix.

  2. investigating Sep 16, 2026, 01:03 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 16, 2026, 01:04 PM UTC

    This incident has been resolved.