Whatnot incident

Chitchats is experiencing label generation errors

Minor Resolved View vendor source →

Whatnot experienced a minor incident on August 10, 2026 affecting Ship, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 11:30 PM UTC
Resolved
Aug 11, 2026, 12:28 AM UTC
Duration
57m
Detected by Pingoru
Aug 10, 2026, 11:30 PM UTC

Affected components

Ship

Update timeline

  1. investigating Aug 10, 2026, 11:30 PM UTC

    Label generation may be temporarily unavailable for sellers in CA, we're actively looking into the issue.

  2. resolved Aug 11, 2026, 12:28 AM UTC

    The 3rd party vendor used for chitchats label generation has resolved the issue, label generation for CA, specifically chitchats, is working once again.