Whatnot incident

DHL is experiencing label generation issues

Major Resolved View vendor source →

Whatnot experienced a major incident on September 1, 2026 affecting Ship, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 11:10 AM UTC
Resolved
Sep 01, 2026, 02:17 PM UTC
Duration
3h 7m
Detected by Pingoru
Sep 01, 2026, 11:10 AM UTC

Affected components

Ship

Update timeline

  1. investigating Sep 01, 2026, 11:34 AM UTC

    We are actively investigating this issue.

  2. monitoring Sep 01, 2026, 01:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 01, 2026, 01:10 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 01, 2026, 02:17 PM UTC

    This incident has been resolved.