Whatnot incident

[Investigating] Multiple Services

Critical Resolved View vendor source →

Whatnot experienced a critical incident on October 20, 2025 affecting Register and Log in and 1 more component, lasting 4h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:13 PM UTC
Resolved
Oct 20, 2025, 07:13 PM UTC
Duration
4h
Detected by Pingoru
Oct 20, 2025, 03:13 PM UTC

Affected components

RegisterLog inCreate Live Shows and ProductsLoad feedJoin a Live ShowPurchaseSellShip

Update timeline

  1. investigating Oct 20, 2025, 03:13 PM UTC

    Whatnot’s website and mobile apps are currently down due to an ongoing AWS service disruption. We’re working with AWS to restore service and will post updates here. Thank you for your patience.

  2. investigating Oct 20, 2025, 04:47 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 20, 2025, 07:13 PM UTC

    We have resolved the issue impacting multiple services and features across Whatnot. Thank you for your patience!