Whatnot incident

[Investigating] Multiple Services

Critical Resolved View vendor source →

Whatnot experienced a critical incident on October 20, 2025 affecting Register and Log in and 1 more component, lasting 4h 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:41 PM UTC
Resolved
Oct 21, 2025, 12:33 AM UTC
Duration
4h 51m
Detected by Pingoru
Oct 20, 2025, 07:41 PM UTC

Affected components

RegisterLog inCreate Live Shows and ProductsLoad feedJoin a Live ShowPurchaseSellShip

Update timeline

  1. identified Oct 20, 2025, 07:41 PM UTC

    Whatnot’s website and mobile apps are currently down due to an ongoing AWS service disruption. We’re working with AWS to restore service and will post updates here. Thank you for your patience.

  2. monitoring Oct 20, 2025, 07:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 20, 2025, 09:26 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 21, 2025, 12:33 AM UTC

    This incident has been resolved.