Whatnot incident

Some customers in the U.S. who choose to pay with Venmo may be experiencing higher than normal failures.

Minor Resolved View vendor source →

Whatnot experienced a minor incident on December 4, 2025 affecting Purchase, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 01:24 AM UTC
Resolved
Dec 04, 2025, 03:33 AM UTC
Duration
2h 8m
Detected by Pingoru
Dec 04, 2025, 01:24 AM UTC

Affected components

Purchase

Update timeline

  1. investigating Dec 04, 2025, 01:24 AM UTC

    We are seeing increases in failure rates for Venmo payments in the U.S. - we have been notified by our payments service provider of the issue and are awaiting updates from them on recovery. https://www.paypal-status.com/history/eventdetails/94878

  2. investigating Dec 04, 2025, 01:25 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 04, 2025, 11:33 AM UTC

    This incident has been resolved.