Whatnot incident

Mondial Relay

Major Resolved View vendor source →

Whatnot experienced a major incident on December 10, 2025 affecting Ship, lasting 5h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 03:16 PM UTC
Resolved
Dec 10, 2025, 08:21 PM UTC
Duration
5h 5m
Detected by Pingoru
Dec 10, 2025, 03:16 PM UTC

Affected components

Ship

Update timeline

  1. identified Dec 10, 2025, 03:16 PM UTC

    We’re aware of an issue preventing sellers in France from generating labels for Mondial Relay.

  2. monitoring Dec 10, 2025, 05:18 PM UTC

    We have fixed the issue impacting Mondial Relay labels and are monitoring the results

  3. resolved Dec 10, 2025, 08:21 PM UTC

    This incident has been resolved.