WeVideo incident

Degraded Performance Due to AWS Outage

Major Resolved View vendor source →

WeVideo experienced a major incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:56 AM UTC
Resolved
Oct 20, 2025, 07:00 AM UTC
Duration
—
Detected by Pingoru
Oct 20, 2025, 09:56 AM UTC

Update timeline

  1. resolved Oct 20, 2025, 09:56 AM UTC

    WeVideo services experienced degraded performance and intermittent availability issues due to an ongoing outage affecting Amazon Web Services (AWS) infrastructure in us-east-1. This external incident impacted our ability to serve requests, process jobs, and maintain stable connections to core services.