Increased latency on upload and download
Timeline · 2 updates
- investigating Jul 08, 2026, 12:52 PM UTC
We are currently investigating this issue.
- resolved Jul 08, 2026, 03:53 PM UTC
This incident has been resolved.
WeTransfer had 10 outages in the last 2 years totaling 15h 45m of downtime — averaging 0.4 incidents per month.
There were 10 WeTransfer outages since October 20, 2025 totaling 15h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
This incident has been resolved.
The issue has been identified, we are deploying a fix.
The issue has been identified and a fix is being implemented.
The incident has been resolved
We've identified the issue and a fix has been rollout.
We've identified the issue causing some downloads - particularly of some larger transfers - to fail before completing. A fix has been rollout.
Creating transfers and navigating the transfer list were not working on the native macOS app and on the native iOS app (versions below 3.3.38). The root cause has been identified and a fix has been released on Apr 16, 2026, 8:45 am UTC.
We are currently investigating this issue.
This incident has been resolved.
Transfers just created might need a few minutes before they’re ready to download. We have identified the root cause and working on a solution
This incident has been resolved.
We are experiencing issues due to an outage of one of our providers. They have identified the issue and are working on a fix.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Performances are still degraded in US due to some issues of our Infrastructure provider
This incident has been resolved.