Westpac New Zealand Outage History

Westpac New Zealand is up right now

Westpac New Zealand had 3 outages in the last 2 years totaling 5h 18m of downtime — averaging 0.1 incidents per month.

There were 3 Westpac New Zealand outages since July 16, 2025 totaling 5h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.westpac.co.nz

Major April 15, 2026

Westpac One unavailable

Detected by Pingoru
Apr 15, 2026, 02:45 AM UTC
Resolved
Apr 15, 2026, 03:09 AM UTC
Duration
24m
Affected: Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)
Timeline · 2 updates
  1. investigating Apr 15, 2026, 02:45 AM UTC

    Some customers are experiencing difficulty accessing Westpac One online banking. Our technical teams are urgently investigating. We apologise for the inconvenience.

  2. resolved Apr 15, 2026, 03:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 5, 2026

Delayed payments

Detected by Pingoru
Jan 05, 2026, 07:01 AM UTC
Resolved
Jan 05, 2026, 08:40 AM UTC
Duration
1h 39m
Affected: Payment Services
Timeline · 3 updates
  1. identified Jan 05, 2026, 07:01 AM UTC

    We are aware that some customers are experiencing issues with delayed payments. We apologise for any inconvenience caused, and are working hard to resolve the issue as soon as possible,

  2. identified Jan 05, 2026, 08:40 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jan 05, 2026, 08:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 10, 2025

International transfers intermittently unavailable

Detected by Pingoru
Dec 10, 2025, 05:10 AM UTC
Resolved
Dec 10, 2025, 08:24 AM UTC
Duration
3h 14m
Affected: Payment Services
Timeline · 2 updates
  1. identified Dec 10, 2025, 05:10 AM UTC

    Due to a technical issue, International Money Transfers are intermittently unavailable. We're urgently working to fix this issue and apologise for the inconvenience.

  2. resolved Dec 10, 2025, 08:24 AM UTC

    This incident has been resolved.

Read the full incident report →