Westpac New Zealand incident

Westpac One

Major Resolved View vendor source →

Westpac New Zealand experienced a major incident on October 25, 2022 affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2022, 12:34 AM UTC
Resolved
Oct 25, 2022, 01:06 AM UTC
Duration
31m
Detected by Pingoru
Oct 25, 2022, 12:34 AM UTC

Affected components

Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)

Update timeline

  1. investigating Oct 25, 2022, 12:34 AM UTC

    Westpac One remains intermittently unavailable. We apologise for the inconvenience.

  2. investigating Oct 25, 2022, 12:34 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 25, 2022, 01:06 AM UTC

    This issue has been resolved. Thanks for your patience while we restored access to Westpac One. Tech teams continue to monitor and improve performance.