Westpac New Zealand experienced a major incident on September 19, 2023 affecting Westpac NZ Website, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Westpac NZ Website
Update timeline
- identified Sep 19, 2023, 02:59 AM UTC
Due to a technical issue, our website westpac.co.nz is currently unavailable. Westpac One online banking is unaffected and is still available via bank.westpac.co.nz or our Westpac One mobile apps. We apologise for the inconvenience – our tech teams are engaged and are working to fix the issue as soon as possible.
- resolved Sep 19, 2023, 04:15 AM UTC
This incident has been resolved.