Westpac New Zealand experienced a critical incident on March 13, 2024 affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)
Update timeline
- investigating Mar 13, 2024, 07:44 PM UTC
We're aware some customers are having difficulty accessing Westpac One online banking. Our tech teams are looking into this with urgency. We apologise for any inconvenience.
- resolved Mar 13, 2024, 07:52 PM UTC
This incident has been resolved.