Westpac New Zealand experienced a minor incident on November 7, 2022 affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)Business Online Banking
Update timeline
- identified Nov 07, 2022, 08:12 PM UTC
A technology issue means foreign exchange services through our institutional bank, Business Online and Westpac One are currently unavailable. Foreign exchange cash service through Westpac branches are not affected. Our teams are looking into the problem as a priority. We apologise for the inconvenience.
- resolved Nov 07, 2022, 09:17 PM UTC
This incident has been resolved.